... is a new way of looking at business improvement and survival, combining the latest management thinking with effective use of technology to produce highly effective organizations. People and technology have complementary forms of intelligence; in an intelligent organization these abilities are coordinated and mobilized to best advantage.
The collective intelligence of an organization can be improved by appropriate technologies used in appropriate ways to tackle the inherent complexity of modern business in a dynamic environment. These technologies include business intelligence, event processing, knowledge management, process improvement and social networking. Most large organizations use these technologies, but fail to join them together or use them effectively, so there is a huge missed opportunity here for IT. Ultimately, the value that IT can bring to business is not just from automating clerical tasks and enabling large-scale global operational processes, but from enabling and supporting management processes such as coordination and innovation. Organizational intelligence is a critical measure of the management capacity of an organization in a demanding competitive environment, and IT has a key role in improving organizational intelligence. This talk will provide a roadmap for IT to make a strong contribution to business viability and survival.
Richard Veryard is well-known as an independent industry analyst. He spent many years working with the CBDI Forum as an expert on SOA and enterprise architecture, and was previously a Senior Member of Technical Staff at Texas Instruments, where he pioneered methods for component-based business, technology change management and business excellence. He has written books on business architecture and data management, and is currently writing a book on organizational intelligence, based on his recent consultancy experience.